iPad Steps
- Load up the settings app (not in Second Shootr, the main settings app on your iPad)
- Go to the Privacy menu
- Tap 'Contacts'
- Ensure that the toggle against 'SS' is set to 'on'
- Load up Second Shootr and try again
iPhone Steps
- Load up the settings app (not in Second Shootr, the main settings app on your iPhone)
- Go to the Privacy menu
- Tap 'Contacts'
- Ensure that the toggle against 'SS' is set to 'on'
- Load up Second Shootr and try again
If you're still unsure on these steps, either ask in the forum, or create a new ticket to contact support